Return Policy

At VANTA, we take garment quality seriously. Every item is inspected before shipment to make sure it meets our standards.

We do not currently offer returns or exchanges for sizing, fit, preference, or change of mind.

Defective or Incorrect Items

If you receive a defective item or the wrong product, please contact us within 7 days of delivery.

To submit a claim, email us or fill out a contact form with:

• Your order number

• Your full name

• A clear description of the issue

• Photos showing the defect or incorrect item

All claims are reviewed case by case. If your claim is approved, we will provide next steps for the return, exchange, refund, or store credit.

Return Eligibility

To be eligible for an approved return or exchange, the item must be:

• Reported within 7 days of delivery

• Unworn and unwashed

• Free of stains, odors, or damage after delivery

• Returned with all original tags and packaging

• Approved by the VANTA team before being sent back

Items returned without prior approval may be refused.

Final Sale Items

The following items are final sale and are not eligible for return or exchange:

• Items without a manufacturing defect

• Sale or promotional items

• Limited releases or special drop items

• Items that have been worn, washed, altered, or damaged after delivery

Return Shipping

Customers are responsible for return shipping costs unless otherwise approved by VANTA.

We recommend using a tracked shipping service. VANTA is not responsible for return shipments that are lost or damaged in transit.

Refunds

If your return is approved and the item passes inspection, a refund will be issued to the original payment method.

Original shipping charges are non-refundable.

Please allow 5–10 business days after inspection for the refund to appear on your statement, depending on your financial institution.

Exchanges

Approved exchanges are subject to product availability. If the requested item is no longer available, we may offer a refund or store credit at our discretion.

Order Cancellations

Orders are processed quickly, so we cannot guarantee that an order can be changed or cancelled once it has been placed.

If you need help with a recent order, contact us as soon as possible and we will do our best to assist.

Contact

For return and exchange inquiries, please contact:

VANTA Customer Support
Email: orders@vantamfg.com

Please include your order number in all order-related messages so we can help you faster.