QUESTIONS ABOUT ORDERS & SHIPPING

Can I modify or cancel my order after it has been placed?

We begin processing orders shortly after they are placed to ensure timely fulfillment. Because of this, we cannot guarantee that changes or cancellations can be made once an order has been submitted.

If you need assistance with an order, please contact us as soon as possible and we will do our best to help.

I entered the wrong shipping address. What should I do?

Please contact our support at order@vantamfg.com team immediately. If your order has not yet shipped, we may be able to update the shipping information.

Once an order has been dispatched, we are unable to make changes to the delivery address.

How can I track my order?

Once your order ships, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.

Where does VANTA ship?

VANTA currently ships throughout Canada and the United States. Additional shipping destinations may become available in the future.

How long does shipping take?

Orders are typically processed within 1–3 business days.

Estimated delivery times:

  • Canada: 2–8 business days
  • United States: 4–10 business days

Shipping times may vary during product launches, holidays, and peak seasons.

Will I have to pay duties or import fees?

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.

Do you offer returns or exchanges

At this time, we only accept returns or exchanges for items that arrive damaged, defective, or incorrect.

What should I do if I receive a defective item?

Please contact our support team via email 20 order@vantamfg.com or the CONTACT US page within 7 days of receiving your order.

Include:

  • Your order number
  • A description of the issue
  • Clear photographs of the defect

Our team will review the claim and provide next steps if approved.

Who pays for return shipping?

Customers are responsible for return shipping costs unless otherwise approved by VANTA.

QUESTIONS ABOUT OUR PRODUCTS

What makes VANTA different from other streetwear brands?

VANTA focuses on premium construction, heavyweight fabrics, and timeless designs built for everyday wear. Every garment is designed with attention to fit, durability, and comfort to create elevated streetwear pieces that last.

What material are your garments made from?

Many of our products feature premium heavyweight cotton and heavyweight fleece blends selected for their durability, structure, and comfort.

Fabric composition may vary by product, so we recommend reviewing the product description for specific details.

What does GSM mean?

GSM stands for "grams per square metre" and measures fabric weight.

Higher GSM fabrics are typically thicker, more durable, and provide a more structured fit. Many VANTA products utilize heavyweight fabrics to achieve a premium feel and long-lasting quality.

Will my garment shrink after washing?

All garments should be cared for according to the instructions provided on the care label.

For best results:

  • Wash cold
  • Turn garments inside out
  • Avoid bleach
  • Tumble dry low or hang dry

Following these instructions will help preserve the fit, fabric, and graphics.

How should I style VANTA pieces?

VANTA garments are designed to be versatile and easy to incorporate into any wardrobe. Our heavyweight tees, hoodies, and outerwear pair well with denim, cargos, sweats, and layered streetwear fits.

Follow us on social media for styling inspiration and new releases.

Will sold-out products be restocked?

Some core products may be restocked; however, many VANTA releases are produced in limited quantities.

To stay informed about future restocks and product drops, subscribe to our newsletter and follow us on social media.

How can I stay updated on new releases?

Sign up for our email newsletter to receive updates on:

  • New collections
  • Product launches
  • Exclusive releases
  • Promotions and special offers

QUESTIONS ABOUT WHOLESALE

Do you offer wholesale opportunities?

For wholesale inquiries, please contact us directly through our Contact Us page with information about your business.

Does VANTA collaborate with creators and brands?

We are always interested in exploring creative partnerships that align with our brand values and aesthetic.

For collaboration inquiries, please contact us through our Contact US page and include relevant information about your proposal.